Position- Relationship Manager (NPS)
Qualifications & Experience
Minimum Degree: Postgraduate/ Graduate in any discipline.
Minimum Experience – 2-6 years of Experience
Job Purpose:
The purpose of the job is to be responsible for acquiring and managing corporate relationships for Corporate NPS. The person will be responsible for
Business Development, Corporate Relationship Onboarding, Nurturing Onboarded Relationships, increasing penetration of NPS registration and NPS Corpus within the Corporate employee universe. The role requires understanding of financial planning, understanding NPS and comparable investment products (like Mutual Funds, Insurance, PPF etc), and a commitment to deliver exceptional client service.
Main Accountabilities
Client Acquisition and Relationship Management:
Identify and build Corporate opportunity for NPS across Corporate segments in the assigned geography – Large, Mid, Small Corporates & others
Acquire and onboard Corporates for Corporate NPS through our NPS POP Platform
Manage, Train & Service corporate stakeholders throughout the lifecycle of the NPS process
Deepen an onboarded corporate relationship by increasing employee penetration and increasing per corporate NPS corpus
Drive acquisition by leveraging broader Tata Capital business presence in the assigned geography
Acquire new accounts from the Group. Leverage existing Group relationships and collaborate with internal stakeholders to achieve this
Marketing and Engagement:
Implement Marketing and Communication plan for managed Corporate relationships
Drive NPS awareness initiatives across all key touch points
Create and execute innovative engagement activities to drive employee registrations at existing corporate relationships
Collaborate with the internal teams such as operations and compliance as well as external stakeholders (such as CRAs) to deliver seamless experience for both Corporates and their Employees
Product Expertise:
Be thoroughly informed of NPS product and its operations(Digital and Physical), in order to provide expected service standards
Stay up-to-date with industry trends, customer profiles, economic developments, and regulatory changes that impact the product and its subscribers
Leadership Competencies:
Ownership
Speed
Passion
Boundaryless Behaviour
Meritocracy
Customer Focus
Tech Quotient
Cost Consciousness
Adaptive
Empathetic
Collaborative
Analytical
Compliance
Resilient
About Company-
Tata Capital Limited is a financial and investment service provider in India. The company is based in Mumbai and has more than 100 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others.
Tata Capital, a subsidiary of Tata Sons Limited, was established in the year 2007. It is the financial services arm of the USD 108 billion Tata Group. It is a holding company of Tata Capital Financial Services Limited (TCFSL), Tata Securities Limited, and Tata Capital Housing Finance Limited.
The company is registered with the Reserve Bank of India (RBI) as a Systematically Important Deposit Accepting Non-Banking Financial Company. Tata Capital offers services like commercial finance, investment banking, consumer loans, private equity, treasury advisory, and credit cards. It serves corporate, retail, and institutional customers through its wholly owned subsidiary, TCFSL.
Website - https://www.tatacapital.com/